Dell Services Signs Five-Year Contract With The Carlyle Group To Provide PeopleSoft And Hyperion Hosting And Support

    --  Technical support, application maintenance and integration services to
        enhance usability, help maximize benefits of PeopleSoft and Hyperion
        solutions
    --  Productivity-enhancing applications to drive enterprise efficiencies,
        mitigate risk and help reduce total cost of ownership
    --  Single partner for hardware and services to offer a fully-integrated
        end-to-end solution

PLANO, Texas--(BUSINESS WIRE)-- Dell Services today announced it has signed a five-year contract with global alternative asset manager The Carlyle Group to provide hosting and support for Oracle(R) PeopleSoft Enterprise and Hyperion Performance Management applications. Dell Services support will enable The Carlyle Group to maximize the benefits and value of PeopleSoft and Hyperion solutions, including strategy consulting, applications services, infrastructure support services and business process solutions.

Utilizing its global delivery experience, Dell Services will offer technical support, application maintenance and integration services for The Carlyle Group's Enterprise Resource Planning (ERP) implementation. As a single partner for both hardware and services, Dell Services will offer a fully-integrated end-to-end solution that includes hardware, data center hosting, IT service management, and PeopleSoft and Hyperion applications management.

As an Oracle platinum partner, the highest partner relationship recognized by Oracle, Dell Services will provide managed hosting services backed by its global team of professionals experienced in delivering PeopleSoft and Hyperion applications solutions.

Utilizing open standards-based technology that optimizes flexibility and scalability, and configuration options that mitigate risk, Dell Services will offer cost-effective solutions that address the company's evolving business needs. In collaboration with The Carlyle Group's implementation team, Dell Services will incorporate infrastructure and application software within Dell Services' data centers, and also will build, test and manage disaster recovery environments. Dell Services will provide around-the-clock service desk support and use best-in-class monitoring tools to constantly assess The Carlyle Group's IT environment.

Dell Services offers a broad set of choices for databases, operating systems and hardware, and utilizes scalable resources to cost-effectively deliver application development and management services. In addition, Dell Services' skilled solution architects can identify high-impact, fixed-scope projects that are designed to deliver measureable return on investment.

Quotes

"Dell Services' purpose is to help our customers succeed, and we look forward to supporting The Carlyle Group with high-performance, productivity-enhancing application services that help increase operational efficiencies, drive revenue and cultivate business growth. Our deep experience delivering PeopleSoft applications solutions around the globe, with our established methodologies and industry best practices, can help ensure seamless collaboration with The Carlyle Group's implementation team," said Peter Altabef, president, Dell Services.

"The Carlyle Group collaborates across funds, industries and geographies to deliver the knowledge and resources required to invest wisely and create value for our investors. Our collaboration with Dell Services will help us continue to fulfill this mission by driving enterprise efficiencies, mitigating risk and helping to reduce total cost of ownership," said David Roth, chief information officer, The Carlyle Group.

About DELL

Dell Inc. (NASDAQ: DELL) listens to customers and delivers worldwide innovative technology and business solutions they trust and value. Dell Services develops and delivers a comprehensive suite of services and solutions in applications, business process, consulting, infrastructure and support to help customers succeed. Learn more at www.dell.com.

About The Carlyle Group

The Carlyle Group is a global alternative asset manager with $90.6 billion of assets under management committed to 66 funds as of June 30, 2010. Carlyle invests across three asset classes - private equity, real estate and credit alternatives - in Africa, Asia, Australia, Europe, North America and South America focusing on aerospace & defense, automotive & transportation, consumer & retail, energy & power, financial services, healthcare, industrial, infrastructure, technology & business services and telecommunications & media. Since 1987, the firm has invested $61.2 billion of equity in 983 transactions. The Carlyle Group employs more than 880 people in 19 countries. In the aggregate, Carlyle portfolio companies have more than $84 billion in revenue and employ more than 398,000 people around the world. www.carlyle.com

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    Source: Dell Inc.

Released November 22, 2010